PhillyCHI August Meeting – UX Health Check: A measure a day keeps the redesign away

Please join us as Livia Labate of Comcast Interactive Media discusses how user experience teams can benefit from introducing metrics and benchmarks of success into their practices. This event is free and open to the public.

Date: Thursday, August. 27, 2009
Time and Location: Wharton School of Business, John M. Huntsman Hall, Room 240
University of Pennsylvania
3730 Walnut Street Philadelphia, PA 19104
Driving directions:http://tinyurl.com/av96yb
Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419
RSVP: Phillychi@gmail.com

About the Presentation

The presentation will provide attendees with an introduction to the UX Health Check approach and its use as a tool for collaborative UX strategy and management.

The UX Health Check allows IA/UX professionals and their collaborators to introduce metrics of success and benchmarks to their product and service design decision-making, from the most strategic to the most tactical aspects.

Measures of success that qualify and quantify user experience efforts are scarce and not widely adopted. The UX Health Check approach introduces a common language to measure how direct investments in improving the user experience result in concrete outcomes.

About the Presenter

Livia Labate is Principal of Information Architecture and User Experience for Comcast Interactive Media where she designs media services across platforms. Livia is also part of the Board of Directors of the Information Architecture Institute, where she volunteers her time to help develop the practice and support IA practitioners.

PhillyCHI August Happy Hour – Creative Associations Showcase

PhillyCHI has been invited to participate in Innovation Philadelphia’s Creative Associations Showcase this year. This is an opportunity to connect to other creative organizations, as well as network with other creative professionals. Drink specials and appetizers will be available. The event is free and open to the public, so register today.

Date: Wednesday, August 19, 2009
Time: 5:00 – 7:00PM
Location: Thirteen (in the Marriott on Market)
Address: 1201 Market Street, Philadelphia, PA 19106

Registration Required
: http://www.innovationphiladelphia.com/events/event_registration.aspx?eid=978

About the Event
Network with your fellow creative professionals and meet representatives from regional technology-driven, creative associations at Center City District Sips, this summer’s hottest happy hour series.

Join Innovation Philadelphia, Center City District and the design associations listed below on August 19, 2009 at Thirteen. This is a unique opportunity to learn how you can get involved in the Philadelphia Region’s creative associations, as well as network with other creative professionals. Drink specials and appetizers will be available. Pre-registration for this event is required.

Design associations invited to participate include:
AIGA- Philadelphia
American Institute of Architects – Philadelphia
Industrial Designers Society of America – Philadelphia
PANMA – Philadelphia Area New Media Association
PhillyCHI – Computer Human Interaction
Usability Professionals Association – Delaware Valley Chapter

Recommended Attire: Professional

For more event information see: http://www.innovationphiladelphia.com/events/event_details.aspx?eid=978

About Innovation Philadelphia
Innovation Philadelphia is a non-profit economic development organization that serves 11 counties in Southeastern Pennsylvania, Southern New Jersey and Delaware. Innovation Philadelphia is working to establish the Greater Philadelphia Region as a national leader and world-class destination for Creative Economy industries, businesses and talent. Innovation Philadelphia leads regional efforts to attract and retain young professionals, ages 25-34, who are vital to fueling our workforce and economic growth. For more information visit: http://www.innovationphiladelphia.com/.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in human-computer interaction, user experience, usability, and other related disciplines. PhillyCHI holds monthly meetings to discuss current topics in HCI and monthly social events to allow folks an opportunity to network and socialize. All PhillyCHI meetings and events are free and open to the public. For more information visit: http://phillychi.acm.org/.

Joint UX Summer Picnic – Saturday Aug. 22nd

Please join PhillyCHI, UsabilityNJ, UPA Delaware Valley and PANMA for a summer picnic at Washington Crossing Historic Park. This event is free and open to the public.

Date and Time: Saturday, Aug. 22nd, 2009, 1:00pm (Event will be held on Saturday, rain or shine)
Location:
Washington Crossing Historic Park (General Washington Pavilion)

Lord Sterling Rd. and Embarcation Rd.
Washington Crossing, PA 18977
Google Map: http://tinyurl.com/mulvts
Park Website: http://www.ushistory.org/washingtoncrossing/visit/index.htm
RSVP: phillychi@gmail.com (Please indicate the total number of attendees)

Please join PhillyCHI, UsabilityNJ, UPA Delaware Valley and PANMA for a family-friendly affair (children and significant others are more than welcome). We’ve reserved a pavilion at Washington Crossing Historic Park, located right on the Delaware River. Feel free to bring Frisbees, wiffle ball sets, or any other items to add to the festivities. Park amenities include historic buildings, monuments, trails, scenery, etc. that you can explore before or after the picnic.

We have reserved the General Washington park pavilion, which is a covered pavilion with picnic tables and grills. Bathroom facilities are located next to the pavilion. Food and drinks will be provided by none other than Marilyn Tremaine from UsabilityNJ (we hear she’s a fantastic cook). The menu will accommodate children, vegetarians, and meat-eaters. It will also be appropriate for people with a variety of allergies and other dietary needs.

Please note that alcohol is not permitted in the park. Dogs are welcome at the pavilion as long as they are leashed (visitors must also clean up after their dogs).

Parking and Location Details:
There is no formal address for the pavilion. The most visible landmark is the pavilion’s bathroom, a small brown building which is located at the corner of Lord Sterling Rd. and Embarcation Rd. There is a parking area to the right of the bathroom along Embarcation Rd., and a sign next to the bathroom marked “General Washington.” Next to that sign is a short pathway leading to the pavilion.

About Our Sponsors

About MISI Company
MISI COMPANY provides Experience Design and Sourcing consulting to Fortune 500 and mid-market organizations in the public and private sector. In business for more than 30 years, MISI’s team of sourcing professionals, technology thought leaders, experience design strategists and architects, audience experience analysts, creative designers, and technical system architects build our client relationships on a foundation of subject matter expertise and industry leadership.

MISI’s Experience Design (XD) group helps clients ensure the mutual success of every interaction between the business and its audience. Whether the XD team is evaluating the performance of existing interactions and user interfaces, designing and developing new ones, or validating business concepts and prototypes, MISI provides the objective, evidence-based guidance necessary to craft experiences that deliver both qualitative and quantitative business results.

MISI’s Sourcing group sources the most sought-after technical talent currently available. We provide access to quality candidates in web technology, application development and infrastructure support. MISI has more than 500 consultants staffed in a myriad of capacities from Project Managers, Business Analysts, and Architects to Developers, Testers and Help Desk.

About Marketing Capital Management
Part of the Intelligent Capital Network of companies, Marketing Capital Management brings decades of experience to the table in the marketing and talent acquisition fields. As a trusted partner of advertising agencies and marketing groups throughout the US, MCM has made a dramatic impact on our clients’ bottom line.

We understand that the longer a position goes unfilled, the bigger the impact on your business. We know you don’t get the time you would like to be able to find and interview dozens of candidates to find that just right person – the one with the personality that fits your team and the skill set to jump right into everything you need to get done… That’s where we excel.

Our management team and recruiters have the expertise to understand your requirements and we have access to the top talent in the United States to be able to fulfill those requirements efficiently and timely.

As a market leader we are highly selective in client and candidate selection, focusing on our core competencies in advertising and marketing specialties.

Our success is in the talent of our employees and the unique process we utilize.

About Anikto
Named after the Greek word for “open,” the purpose of Anikto LLC is to explore barrier-free design in a variety of digital contexts. The consultancy operates as a firm evangelist for universal design principles, endorsing the creation of highly utile media that benefits users and meets stakeholder objectives. Recent investigations include the adaptation of virtual technologies to social media initiatives and government-funded accessibility projects. Visit http://anikto.com or follow on Twitter @anikto.

About the Participating Organizations

About PhillyCHI

PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/.

About UsabilityNJ
UsabilityNJ, the New Jersey chapter of the Usability Professionals Association, is an organization of professionals in user interface design and development and related fields that supports usable design in products and services. Learn more at http://usabilitynj.org/.

About UPA Delaware Valley
The Delaware Valley Chapter of the Usability Professionals’ Association (UPA) provides networking and professional development opportunities for usability professionals, information architects, designers, and other professionals and students in the Philadelphia metro area, including Philadelphia, southern New Jersey, and Delaware. More information is available at http://upadelawarevalley.org/.

About PANMA
The Philadelphia Area New Media Association serves individuals and companies involved in digital development. We are web designers, graphic artists, database developers, programmers, information architects, marketers and other professionals. For more information, visit http://www.panma.org/.

PhillyCHI Symposium Welcome Happy Hour

To celebrate the second annual UPenn Higher Education Web Symposium, PhillyCHI will be hosting a happy hour after the symposium’s first day on Tuesday, July 14. Philadelphia’s community of UX practitioners, researchers, and students are invited to join the symposium’s speakers and attendees for light appetizers, drinks, and conversation. All PhillyCHI events are free and open to the public, so please join us!

Date: Tuesday, July 14, 2009
Time: 6:00 – 8:00PM
Location: World Cafe Live
Address: 3025 Walnut Street, Philadelphia, PA 19104
Phone: 215-222-1400
Website: http://worldcafelive.com
Directions & Parking: http://www.worldcafelive.com/info-directions.php

RSVP: phillychi@gmail.com (nice, but not necessary)

About Our Sponsor
Aquent is the talent agency for marketing and design professionals. We pair marketing and design specialists with challenging jobs to create inspired, productive partnerships. Partnerships that produce meaningful work for our client companies and the talent we represent. For information about Aquent, please visit http://www.aquent.com/.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an
interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/.

PhillyCHI | UsabilityNJ Joint Meeting – Jared Spool: What Makes a Design Seem Intuitive? Wednesday, July 15

Please join us as Jared Spool discusses crafting intuitive designs that are not only usable but delight users. All PhillyCHI and UsabilityNJ events are free and open to the public.

Date: Wednesday, July 15, 2009

Time: 6:00PM – 8:00PM (Social time from 6:00-6:30PM)

Location: Bossone Center Auditorium, Drexel University

31st & Market Streets Philadelphia, PA 19104

Driving directions, public transportation, and parkinghttp://www.drexel.edu/em/directions/directions_uc.html

RSVPphillychi@gmail.com


About the Presentation

Everyone wants an “intuitive” interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering’s recent research has given insight into why it’s hard and how to get past major obstacles.

To build an “intuitive” interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the “intuitive” label disappears instantly.

In this talk, Jared will show:

- How users need both tool knowledge and domain knowledge to complete their tasks

- How simple problems with designs can cause big problems for users

- What successful teams are doing to create experiences that delight

Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more.

About the Presenter

If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective, knowledgeable communicator on the subject today. What you probably don’t know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual User Interface Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time.

About Our Sponsors

Digitas Health

Counting as clients many of the world’s leading pharmaceutical, bioscience, and medical device companies, Digitas Health is a next-generation marketing agency that helps build healthcare brands that patients, caregivers, and healthcare professionals feel confident turning to and recommending when they are sick, in need, or helping others. Headquartered in Philadelphia, the company is a 2009 Webby Award winner and the MM&M Agency of the Year, and has been recognized as having some of the best work perks in the country by CNN.com.  Visit www.digitashealth.com or follow us on Twitter @Digitas_Health.

Happy Cog

Founded by visionary Jeffrey Zeldman and staffed by creative superstars, Happy Cog delivers beautiful websites that never lose sight of the human being using them. From site structure to interface design, from branding to content development, Happy Cog’s people are the authorities. Visit us at www.happycog.com.

The iSchool at Drexel

Founded in 1892, The iSchool at Drexel educates students in information science and technology at the bachelor’s, master’s and doctoral levels and features Drexel University’s Cooperative Education program. The College’s mission is to empower society by uniting people, technology, and knowledge through innovative education and research. The iSchool is home to three bachelor of science degrees, in information systems, information technology, and software engineering; three master’s degrees in library and information science, information systems, and software engineering; and a PhD in information studies. The college’s Master of Science in Library and Information Science is ranked 9th in the nation by U.S. News & World Report. TheiSchool at Drexel is a founding member of the iSchools Caucus of 21 prominent colleges dedicated to preparing students for careers in the iField — connecting people, information and technology. For more information visit: www.ischool.drexel.edu.

About PhillyCHI

PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/.

About Usability NJ

UsabilityNJ, the New Jersey chapter of the Usability Professionals Association, is an organization of professionals in user interface design and development and related fields that supports usable design in products and services. Learn more at http://usabilitynj.org/.