Meeting: Experience Frameworks with Crystal Kubitsky – Wednesday 10/13

Please join us for our next meeting “Experience Frameworks” with veteran PhillyCHI member Crystal Kubitsky.

Date: Wednesday, October 13, 2010
Time: 6:00PM – 8:00PM (Social time from 6:00-6:30PM)
Location: Wharton School of Business, John M. Huntsman Hall, Room G50
Address: 3730 Walnut Street, Philadelphia, PA 19104
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About the Presentation

In an interview with Johnny Holland this year, Jesse James Garrett spoke about the need for experience frameworks: “We need to be able to talk, as a professional community, about what differentiates successful experience design from unsuccessful (or absent) experience design. In order to do that we need frameworks for thinking about experience, describing it’s qualities, and evaluating it.”

Throughout the past few years, many frameworks have emerged in the field of user experience, but few appear as the topic of debate and there’s little public evidence that these frameworks are effectively being used as tools for experience design.

Crystal will also introduce several user experience frameworks she’s uncovered from the industry and facilitate a discussion on the usefulness of them as experience design tools.

You will also see examples of how she used one of these frameworks — The Experience Cycle by Hugh Dubberly and Shelley Evenson — was used as a tool to support framing, communicating and evaluating experience design.

About Crystal Kubitsky

Crystal Kubitsky is a Senior Information Architect and User Experience Researcher at Comcast. She has spent the last 5 years helping to make entertainment and communications products better for Comcast customers. For the past 2 years she has primarily focused on user experience research and helping to build this capacity at Comcast.

Crystal is also a former officer of PhillyCHI and has helped to organize the annual IA Summit.