April Meeting: "Revealing Treasures from the Amazon" with Jared Spool

Please join Refresh Philly and PhillyCHI for an evening with Jared Spool. Jared, the founder of User Interface Engineering, returns to Philadelphia to share his experiences observing the user experience of ecommerce systems in his talk, “Revealing Treasures from the Amazon.”

Date: Monday, April 19th, 2010
Time: 6:00PM – 8:00PM (Social time from 6:00-6:30PM)
Location: National Mechanics
Address: 22 S. 3rd Street Philadelphia, PA 19106
Website: http://www.nationalmechanics.com/
Map & Directions: http://nationalmechanics.com/philadelphia-hours-directions
Register: http://phillychi-refresh.eventbrite.com/
(Space is limited. Please register early.)

Registration is required. National Mechanics will be closed to the public during Jared’s presentation, but the bar and kitchen will be open for those attending. Drinks and refreshments can be purchased at the event.

About the Presentation
On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about.

If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success that the team had hoped for. Amazon’s exceptional qualities and imperfections are critical knowledge for any designer that wants to dig deep into what makes the site tick.

In this entertaining presentation, Jared will share some of UIE’s latest research into the hidden treasures of (the) Amazon. You’ll learn:

* The simple Yes/No question that increased revenues by more than $1 billion
* The elegant subtlety of Amazon’s security system
* Why Amazon’s business model is more than meets the eye (and why designers need to care)
* The wins and losses that Amazon has had with social media functionality

About Jared Spool

If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective, knowledgeable communicator on the subject today. What you probably don’t know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual User Interface Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time.

About Our Sponsors

Anikto
Named after the Greek word for “open,” the purpose of Anikto LLC is to explore barrier-free design in a variety of digital contexts. The consultancy operates as a firm evangelist for universal design principles, endorsing the creation of highly utile media that benefits users and meets stakeholder objectives. Recent investigations include the adaptation of virtual technologies to social media initiatives and government-funded accessibility projects. Visit http://anikto.com or follow on Twitter @anikto.

Weblinc
An industry leader in eCommerce and Web development since the early 90s, WebLinc is known for its acclaimed development of flexible, custom online shopping solutions for clients including AAA, Brooklyn Industries, Mighty Leaf Tea and Free People. http://www.weblinc.com/
National Mechanics
National Mechanics’ bar has continually supported the Philadelphia technology community over the years by hosting numerous happy hours, meetups, and events. A bar and restaurant located in Old City Philadelphia, National Mechanics breathes new life into an old edifice. The space is alive, bursting with vibrancy and dynamism from the friendly staff and great food to the eccentric and thought provoking décor. The crowd is a combination from all walks of life, much like Philadelphia, with artists and bikers next to business professionals and students.

About Refresh Philly
Refresh Philly is a community of designers and developers working to refresh the creative, technical, and professional culture of New Media endeavors in Philadelphia. Promoting design, technology, usability, and standards.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/

Questions?
Please contact the PhillyCHI Officers at phillychi@gmail.com.