Author Archives: moderator

PhillyCHI Symposium Welcome Happy Hour

To celebrate the second annual UPenn Higher Education Web Symposium, PhillyCHI will be hosting a happy hour after the symposium’s first day on Tuesday, July 14. Philadelphia’s community of UX practitioners, researchers, and students are invited to join the symposium’s speakers and attendees for light appetizers, drinks, and conversation. All PhillyCHI events are free and open to the public, so please join us!

Date: Tuesday, July 14, 2009
Time: 6:00 – 8:00PM
Location: World Cafe Live
Address: 3025 Walnut Street, Philadelphia, PA 19104
Phone: 215-222-1400
Website: http://worldcafelive.com
Directions & Parking: http://www.worldcafelive.com/info-directions.php

RSVP: phillychi@gmail.com (nice, but not necessary)

About Our Sponsor
Aquent is the talent agency for marketing and design professionals. We pair marketing and design specialists with challenging jobs to create inspired, productive partnerships. Partnerships that produce meaningful work for our client companies and the talent we represent. For information about Aquent, please visit http://www.aquent.com/.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an
interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/.

PhillyCHI | UsabilityNJ Joint Meeting – Jared Spool: What Makes a Design Seem Intuitive? Wednesday, July 15

Please join us as Jared Spool discusses crafting intuitive designs that are not only usable but delight users. All PhillyCHI and UsabilityNJ events are free and open to the public.

Date: Wednesday, July 15, 2009

Time: 6:00PM – 8:00PM (Social time from 6:00-6:30PM)

Location: Bossone Center Auditorium, Drexel University

31st & Market Streets Philadelphia, PA 19104

Driving directions, public transportation, and parkinghttp://www.drexel.edu/em/directions/directions_uc.html

RSVPphillychi@gmail.com


About the Presentation

Everyone wants an “intuitive” interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering’s recent research has given insight into why it’s hard and how to get past major obstacles.

To build an “intuitive” interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the “intuitive” label disappears instantly.

In this talk, Jared will show:

- How users need both tool knowledge and domain knowledge to complete their tasks

- How simple problems with designs can cause big problems for users

- What successful teams are doing to create experiences that delight

Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more.

About the Presenter

If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective, knowledgeable communicator on the subject today. What you probably don’t know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual User Interface Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time.

About Our Sponsors

Digitas Health

Counting as clients many of the world’s leading pharmaceutical, bioscience, and medical device companies, Digitas Health is a next-generation marketing agency that helps build healthcare brands that patients, caregivers, and healthcare professionals feel confident turning to and recommending when they are sick, in need, or helping others. Headquartered in Philadelphia, the company is a 2009 Webby Award winner and the MM&M Agency of the Year, and has been recognized as having some of the best work perks in the country by CNN.com.  Visit www.digitashealth.com or follow us on Twitter @Digitas_Health.

Happy Cog

Founded by visionary Jeffrey Zeldman and staffed by creative superstars, Happy Cog delivers beautiful websites that never lose sight of the human being using them. From site structure to interface design, from branding to content development, Happy Cog’s people are the authorities. Visit us at www.happycog.com.

The iSchool at Drexel

Founded in 1892, The iSchool at Drexel educates students in information science and technology at the bachelor’s, master’s and doctoral levels and features Drexel University’s Cooperative Education program. The College’s mission is to empower society by uniting people, technology, and knowledge through innovative education and research. The iSchool is home to three bachelor of science degrees, in information systems, information technology, and software engineering; three master’s degrees in library and information science, information systems, and software engineering; and a PhD in information studies. The college’s Master of Science in Library and Information Science is ranked 9th in the nation by U.S. News & World Report. TheiSchool at Drexel is a founding member of the iSchools Caucus of 21 prominent colleges dedicated to preparing students for careers in the iField — connecting people, information and technology. For more information visit: www.ischool.drexel.edu.

About PhillyCHI

PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/.

About Usability NJ

UsabilityNJ, the New Jersey chapter of the Usability Professionals Association, is an organization of professionals in user interface design and development and related fields that supports usable design in products and services. Learn more at http://usabilitynj.org/.

June Meeting – Kyle Soucy: Trends in Usability Testing

Date: Wednesday, June 24, 2009
Time: 6:00pm – 8:00pm (social/networking from 6:00-6:30pm)
Location: Wharton School of Business, John M. Huntsman Hall, Room F30
Address: 3730 Walnut Street Philadelphia, PA 19104
Directions: http://tinyurl.com/av96yb
Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419
RSVP: phillychi@gmail.com

About the Presentation
Over the years, there have been some exciting developments in the way usability tests are facilitated. During this session we will take a closer look at the trends in the tools and techniques used in usability testing and discuss the benefits and drawbacks of each.

Some of the topics that will be covered include:

• Current Think Aloud (CTA) vs. Retrospective Think Aloud (RTA) Technique
• Pros and Cons
• How to moderate using RTA
• When to use RTA
• Remote Testing
• Pros and Cons
• Tips for proper facilitation
• Testing paper and low-fidelity prototypes remotely
• Overview of different remote testing tools
• Automated Testing (unmoderated remote testing)
• What you can and can’t learn
• When it should be used
• Overview of different automated testing tools
• Interview-based Tasks vs. Pre-defined Tasks
• Pros and cons
• Tips for proper facilitation
• Observer Debriefing
• Tips for proper facilitation
• Overview of different debriefing techniques

Videos and live demos of these trends will be included, which should make for an entertaining hands-on learning experience!

About the Presenter
Kyle Soucy is the founding principal of Usable Interface (www.usableinterface.com), an independent consulting company specializing in product usability and user-centered design. Her clients have ranged in industries from pharmaceutical giants like Pfizer to publishing powerhouses like McGraw-Hill. She has created intuitive interfaces for a variety of different products, everything from web sites to touch screen devices.

Kyle is the Founder and Past President of the New Hampshire Chapter of the Usability Professionals’ Association (NH UPA), she has served as the Chair of PhillyCHI, the Philadelphia Chapter of the Association for Computing Machinery’s Special Interest Group on Computer-Human Interaction (ACM SIGCHI), and she is the local UXnet Ambassador for New Hampshire. She is very passionate about the continued growth of the usability and user experience design community.

About the Sponsor
Named after the Greek word for “open,” the purpose of Anikto LLC is to explore barrier-free design in a variety of digital contexts. The consultancy operates as a firm evangelist for universal design principles, endorsing the creation of highly utile media that benefits users and meets stakeholder objectives. Recent investigations include the adaptation of virtual technologies to social media initiatives and government-funded accessibility projects. Visit http://anikto.com or follow on Twitter @anikto.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/.

About the Wharton School of Business
With its unmatched faculty and academic programs, Wharton is the most comprehensive source of business knowledge in the world. The first collegiate school of business in 1881, we continue our heritage of innovation today in an exciting environment that generates the ideas and knowledge that transform global business. Learn more at http://www.wharton.upenn.edu/.

PhillyCHI Happy Hour – Kildare's in King of Prussia, Thursday, June 18, 2009

Please note the date is June 18, 2009.

Come celebrate the beginning of summer with PhillyCHI at Kildare’s in the Western Suburbs. Stop by for a pint and some friendly conversation. All PhillyCHI events are free and open to the public, so feel free to invite a friend!

Date: Thursday, June 18, 2009
Time: 6:00 – 8:00
Location: Kildare’s Irish Pub
Address: 826 Dekalb Pike, King of Prussia, PA19406
Phone: 610-337-4772
Website: http://www.kildarespub.com/main.php

RSVP: phillychi@gmail.com (nice, but not necessary)

About PhillyCHI

PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an
interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/.