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April Meeting: "Revealing Treasures from the Amazon" with Jared Spool

Please join Refresh Philly and PhillyCHI for an evening with Jared Spool. Jared, the founder of User Interface Engineering, returns to Philadelphia to share his experiences observing the user experience of ecommerce systems in his talk, “Revealing Treasures from the Amazon.”

Date: Monday, April 19th, 2010
Time: 6:00PM – 8:00PM (Social time from 6:00-6:30PM)
Location: National Mechanics
Address: 22 S. 3rd Street Philadelphia, PA 19106
Website: http://www.nationalmechanics.com/
Map & Directions: http://nationalmechanics.com/philadelphia-hours-directions
Register: http://phillychi-refresh.eventbrite.com/
(Space is limited. Please register early.)

Registration is required. National Mechanics will be closed to the public during Jared’s presentation, but the bar and kitchen will be open for those attending. Drinks and refreshments can be purchased at the event.

About the Presentation
On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn’t flashy, nor is it much to write home about. But deep within its pages are hidden secrets — secrets that every designer should know about.

If one looks closely at what the team at Amazon has built, it’s filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success that the team had hoped for. Amazon’s exceptional qualities and imperfections are critical knowledge for any designer that wants to dig deep into what makes the site tick.

In this entertaining presentation, Jared will share some of UIE’s latest research into the hidden treasures of (the) Amazon. You’ll learn:

* The simple Yes/No question that increased revenues by more than $1 billion
* The elegant subtlety of Amazon’s security system
* Why Amazon’s business model is more than meets the eye (and why designers need to care)
* The wins and losses that Amazon has had with social media functionality

About Jared Spool

If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective, knowledgeable communicator on the subject today. What you probably don’t know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual User Interface Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time.

About Our Sponsors

Anikto
Named after the Greek word for “open,” the purpose of Anikto LLC is to explore barrier-free design in a variety of digital contexts. The consultancy operates as a firm evangelist for universal design principles, endorsing the creation of highly utile media that benefits users and meets stakeholder objectives. Recent investigations include the adaptation of virtual technologies to social media initiatives and government-funded accessibility projects. Visit http://anikto.com or follow on Twitter @anikto.

Weblinc
An industry leader in eCommerce and Web development since the early 90s, WebLinc is known for its acclaimed development of flexible, custom online shopping solutions for clients including AAA, Brooklyn Industries, Mighty Leaf Tea and Free People. http://www.weblinc.com/
National Mechanics
National Mechanics’ bar has continually supported the Philadelphia technology community over the years by hosting numerous happy hours, meetups, and events. A bar and restaurant located in Old City Philadelphia, National Mechanics breathes new life into an old edifice. The space is alive, bursting with vibrancy and dynamism from the friendly staff and great food to the eccentric and thought provoking décor. The crowd is a combination from all walks of life, much like Philadelphia, with artists and bikers next to business professionals and students.

About Refresh Philly
Refresh Philly is a community of designers and developers working to refresh the creative, technical, and professional culture of New Media endeavors in Philadelphia. Promoting design, technology, usability, and standards.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/

Questions?
Please contact the PhillyCHI Officers at phillychi@gmail.com.

Video-on-demand: Designing Communities of Care Will Evans and Amy Cueva

PhillyCHI  March 2010

Speaker: Will Evan and Amy Cueva

Designing Communities of Care

To design Communities of Care, you must commit to writing a narrative of human behavior mediated through time and space. While great strides have been made over the last 40 years drawing on a rich history of Cybernetics and Human-Computer Interaction, those models of interaction are limited in explaining social and psychological modalities of social interaction in physical space and particularly in mediated online spaces which is becoming more the norm for collective and collaborative group social interactions in the healthcare industry.

 

March Social: Happy Hour, Thursday 3/31 8pm at Triumph Brewing Company

Please join PhillyCHI for our March Social. We’ll be celebrating happy hour at Triumph Brewing Company in Old City.

Please note that we will begin at 8:00pm instead of 6:00pm (the UX Book Club meeting will be held that night at IndyHall from 6:00pm – 8:00pm). Triumph Brewery is just a few blocks away.

DATE: Wednesday, March 31st, 2010
TIME: 8:00pm – 10:00pm
LOCATION: Triumph Brewing Company
117 Chestnut St
Philadelphia, PA 19106
(215) 625-0855

http://www.triumphbrewing.com

Google Map: http://tinyurl.com/yzxrula

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org.

Communities of Care: Strategic Social Interaction Design in the Health & Wellness Industry – with Will Evans

Please join us this Thursday, March 25th, for “Communities of Care: Strategic Social Interaction Design in the Health & Wellness Industry” with Will Evans.

Date: Thursday, March 25, 2010
Time: 6:00PM – 8:00PM (Social time from 6:00-6:30PM)
Location: Baiada Center for Entrepreneurship
Drexel University
3225 Arch Street, Philadelphia, PA 19104
Google Map: http://bit.ly/9kvEPP
Register: http://phillychi2010-3.eventbrite.com

About the Presentation
Social Interaction Design is not web design. It’s not interaction design. It’s about designing complex ecosystems that support conversation, collaboration, intimacy — in short, community. Problem is, many people – even in the IxD world – don’t understand what conversation is, or how to create engaging communities.

Many healthcare providers and startups are rushing to deliver on the promise of creating supportive online communities for people while simultaneously trumpeting personal health records and electronic health records at the same time creating potential privacy and trust issues.

To design Communities of Care, you must commit to writing a narrative of human behavior mediated through time and space. While great strides have been made over the last 40 years drawing on a rich history of Cybernetics and Human-Computer Interaction, those models of interaction are limited in explaining social and psychological modalities of social interaction in physical space and particularly in mediated online spaces which is becoming more the norm for collective and collaborative group social interactions in the healthcare industry.

About Will Evans
Will Evans is Director, Experience Design for Semantic Foundry with 14 years industry experience in interaction design, information architecture, and user experience strategy. His experiences includes directing UX for social network analytics and terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com. He worked at Lotus/IBM where he was the senior information architect, and for Curl – a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science. Prior to Curl, Will was an interaction designer for Dataware working on various search (Northern Light) and KM related product suites including KM Suite II and QueryServer.

Will earned an mba as well as masters degrees in human-computer interaction and cognitive psychology. His passions include design and critical theory, information architecture, information visualization and red wine. He lives in Washington, D.C., drinks far to much coffee, wears only black, and was Design Co-Chair for the IxDA’s Interaction 10 conference in Savannah, Georgia in February, 2010. He was recently elected to the board of directors of the Information Architecture Institute.

About Our Sponsor, Digitas Health
Counting as clients many of the world’s leading pharmaceutical, bioscience, and medical device companies, Digitas Health is a next-generation marketing agency that helps build healthcare brands that patients, caregivers, and healthcare professionals feel confident turning to and recommending when they are sick, in need, or helping others. With offices in Philadelphia, New York, and London, Digitas Health is the health agency of Digitas, a member of the Paris-based Publicis Groupe S.A. (Euronext Paris:  FR0000130577), the world’s fourth-largest communications group and second-largest media counsel and buying group, and a global leader in digital and healthcare communications.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/

Questions?
Please contact the PhillyCHI Officers at phillychi@gmail.com.

PhillyCHI Social: Technology and Design-Themed Quizzo (Rescheduled)

PhillyCHI is pleased to host our second technology and design-themed Quizzo  night. Trivia questions will be based on technology, design, architecture, and other related topics. Prizes will be awarded to the first, second, and  third place teams. So come socialize with design and user experience professionals, try your hand at trivia, and (hopefully) learn a thing or two, all over tasty food and drinks.

Date
: Thursday, March 4th, 2010
Time: 8:00PM – 10:00PM (Game starts at 8PM, so please come early to get a table)
Location: National Mechanics
Address: 22 S. 3rd Street Philadelphia, PA 19106
Website: http://www.nationalmechanics.com/
Map & Directions: http://nationalmechanics.com/philadelphia-hours-directions
Register: To help us plan, please register: http://phillychiquizzo2.eventbrite.com

What is a “Quizzo”?

Quizzo is a live trivia game, usually hosted at a bar. The game is played with teams of two to eight people. Several rounds of questions are held. Questions are read out loud while each team writes down the answers. The team that answers the most trivia questions correctly wins first place.

About PhillyCHI
PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org.